Patient Engagement and Retention (recorded webinar) – Online CE Course
Patient Engagement and Retention webinar course objectives and description
- Develop skills to build therapeutic alliance with patients
- Identify specific treatment strategies and design to improve patient engagement and subsequent retention
- Learn the value of providing patient-centered, rather than program-centered, treatment in improving patient engagement
- Develop strategies to measure patient engagement and retention that can be incorporated into quality assurance program
In this course, Patient Engagement and Retention, Bob Tyler draws from the work of Dr. David Mee-Lee, Project Match Research Group, and from Motivational Interviewing (MI) techniques, and highlights the importance of building therapeutic alliance with patients and skills to develop such. Participants are provided specific tools, strategies, and interventions to increase patient engagement and retention (completion rates).
Instructor: Bob Tyler, BA, LAADC, CADC II
Bob Tyler has been working in the chemical dependence recovery profession since 1990. After beginning his personal recovery from alcohol and drug addiction in December of 1988, he completed the Alcohol and Studies Program at Loyola Marymount University (LMU). He then worked as a Counselor at St. John’s Hospital in Santa Monica until 1997 when he graduated Summa Cum Laude with a Bachelor of Arts Degree in Psychology at LMU. He served as Program Director at Life Change Residential Treatment Center for two years, followed by 14 years at Twin Town Treatment Centers where he served as Director of Operations and Clinical Services managing their six Intensive Outpatient Treatment programs – each serving adults and adolescents. He left there in 2013 to pursue his passion of helping people get sober who can’t afford rehab founding STAT Sobriety Services, a 501(c)(3), non-profit.
Bob served for fourteen years on the Board of Directors of the California Association of Alcohol and Drug Abuse Counselors (CAADAC), chaired its Quality Assurance and Third Party/Managed Care Committees for eight of those years, and served as its President for two years ending in January 2009. He then served as Treasurer of the California Foundation for the Advancement of Addiction Professionals (CFAAP) from 2011 – 2014, and in 2015 was a founding board member for the California Consortium for the Advancement of Addiction Programs and Professionals (CCAPP). Bob also serves on numerous Advisory Boards for Alcohol and Drug Studies Programs and is on faculty at LMU Extension teaching Case Management and Ethics in their Alcohol and Drug Studies program. To see Bob Tyler’s full bio, click here: Bob Tyler’s Bio.
Patient Engagement and Retention is one of 5 recorded webinars produced by Bob Tyler and hosted by Aspira CE. See the Course Listing to view the other recorded webinars. You can use the search tool Material and select Video.
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