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For NBCC Counselor (NCC), click here: NCC CE Requirements.

How (and why) To Easily Integrate Outcomes Conversations

$ – For pricing details, see our Pricing page.  **Make sure you are logged in prior to taking any exam or purchasing units.**

You will need to purchase 1 unit for every 1 hour of coursework to gain access to the certificate of completion.

You will receive a certificate of completion after passing the exam, completing the course evaluation, and purchasing the appropriate number of units.  The certificate of completion will then be accessible on your myCourses page in the Your Course History section under the tab “Aspira Courses I’ve Passed”.  There will be a “Download” button under the “Certificate” column that you will be able to click on to pull up your certificate once all requirements listed above have been met.

To access the course document, click on the “View Coursework” button below (you may need to scroll down on the page). If the course is a video course the button will read “View Webinar” or “View Video”.  If the course is a Book course the button will display “Buy Book”.

How (and why) To Easily Integrate Outcomes Conversations (recorded webinar) – Online CE Course

PLEASE READ:  This webinar is presented and hosted by  The link below will direct you to their site to view the recorded webinar.  You will need to provide TherapySites your name, email address, and phone number in order to move on to the webinar.  You will then return to to complete the exam, course evaluation, and pay for the units to earn your certificate of completion.  Please use the Contact Us page for any questions.  There is no additional cost to view this content.

How (and why) To Easily Integrate Outcomes Conversations webinar course objectives, description, and outline

Course Objectives:

  • Identify 5 key questions to ask in an outcomes conversation
  • Identify 3 things required for successful therapeutic outcomes
  • Identify at least 4 ways outcomes impact your private practice
  • Identify a 3 step process to integrating outcomes tracking in your practice

Course Description:

This 1 hour presentation for therapists to learn how to improve their clinical outcomes and marketing through therapeutic clinical conversation that can be implemented in any practice.

Course Outline:

  1. Identify Your Why
  2. The Good Enough Therapist and Understanding Outcomes
  3. The Research
  4. Setting expectations and boundaries in therapy
  5. Impact of outcomes on your business
  6. Impact of marketing on your outcomes
  7. How to discover your outcomes
  8. The therapeutic outcomes conversation
  9. Handling negative feedback and response
  10. Implementing outcomes process in therapy

Instructors: Miranda Palmer, LMFT & Kelly Higdon, LMFT

Miranda Palmer, LMFT, loves helping therapists bridge the gap between what it takes to be a great therapist who gets great clinical outcomes and what it takes to run a successful therapy practice. She has helped thousands of therapists from around the world make the mindset shifts that allow a more effortless application of marketing strategies that grow a private practice that is not just financially sustainable, but also achieve great clinical outcomes.

Kelly Higdon, LMFT, believes that private practice is one of the solutions to increasing access to quality mental health in our communities. Her passion lies in empowering private practice owners to serve at their highest and best, improving clinical outcomes through their business planning and to break the statistic that mental health clinicians are the worst paid Master’s’degree. She has helped thousands through training, education and coaching.

Miranda Palmer, LMFT and Kelly Higdon, LMFT are the creators and presenters of this online course Marketing Masterclass: COVID Edition.  Having a strong marketing plan is another key to success in a successful private practice.  Miranda and Kelly break this component down into several areas to help you achieve the best plan for your private practice.


Click here to return to Aspira Continuing Education’s Home page of CEs for Psychologists, MFTs, Social Workers, Professional Counselors, and SUDC Counselors


You may also be interested in:

Marketing Masterclass: RECESSION Edition

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Approved States

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  • Guam
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